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TECHNICAL SERVICE AND SUPPORT

Toolmex Corporation has been servicing U.S. industries since 1973 and supporting our 8,500 machine tools in the USA. Whether electronic, mechanical, hydraulic, pneumatic, or electrical, we can do it all. Reducing your downtime is paramount, our response time is usually the same week and often with in 48 hours if required.

Our objective is that your Toolmex machine operates at its highest efficiency over an extended service life. To accomplish this Toolmex has established superior service department and computerized parts inventory and fine tuned it for over 25 years.

The Toolmex Service organization of engineers and technicians is designated to work as a partner with you our customer. This means we are provide full support; from the initial engineering, through installation, warranty and post-warranty service. When our clients require service, Toolmex Services sole responsibility is to satisfy the needs of our clients in the best way possible. Our support includes a wide range of programs and materials that are developed for our customers in areas of:

Toolmex field service technicians/engineers have extensive knowledge of our machinery because most are hired directly from our builders. Being factory trained, our field service engineers stand ready to assist you with:

  • installation
  • start-up
  • repair during warranty and post warranty period
  • troubleshooting
  • preventive maintenance
  • geometry verification and machine realignment
  • assistance in determining the degree of repair or rebuild

In the area of CNC machine tools we offer:

  • parameter settings
  • ladder applications
  • servo tuning
  • systems communications update parameter tables for control, axes servos and spindle drives.
  • Ball Bar Test
  • Laser Test

Our technicians/engineers are prepared with the proper equipment and a library of mechanical and electrical documentation.

Extended warranty programs are available to provide peace of mind after the initial 1-year warranty period.

For scheduling, pricing, prerequisites and other service information please call Toolmex at 1 (847) 301-3700 Ext. 104 or fill out our Service Request Form

 

 


TOOLMEX Machinery Division, is a National importer of European quality Machinery, specializing in MN/CNC long bed Lathes from 22" -98" swing x 78-572"bc with spindle bores from 4-25. We are located near Chicago, only 20 minutes from O'Hare airport.
 

©Toolmex Corporation, 2005 All Rights Reserved
Toolmex Machinery Headquarters
2015 S. Mitchell Blvd., Schaumburg, IL USA
Tel: (847) 301-3700 Fax: (847) 301-3703