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Service Request Form

Toolmex Service and Support are available for customers who need assistance with repair during postwarranty period, Installation or start-up.
Post warranty service is charged per the following rate structure:

SERVICE RATES

Service technician hourly rate -8AM to 5PM /Mon to Fri (Minimum $250) $95 / Hour
Service technician hourly rate Overtime (Mon to Fri-after 5PM) Standard rate x 1.5
Service technician -helper $58 / Hour
CNC Electronics hourly rate -8AM to 5PM/Mon to Fri (Minimum $250) $115 / Hour
CNC Electronics hourly rate Overtime (Mon to Fri-after 5PM) Standard rate x 1.5
Service technician rate for travel (during standard business hours) $69 / Hour
Car rental Actual cost + 10%
Air ticket Actual cost + 10%
Parts cost List
Parts shipping cost Actual cost + 10%
Hotels/Meals $165 / Day

Note: Laser tests, Ball bar tests etc will be charged based on individual quotations

For scheduling, prerequisites and other service information please call (847) 301-3700 x.104

Customer
Information

Name
Title
Company Name
Address
City, State, Zip
Phone Number
Fax Number
E-mail
Web address

Service
Information

Machine Model
Serial Number
Description of
Required Repairs :
 

 


TOOLMEX Machinery Division, is a National importer of European quality Machinery, specializing in MN/CNC long bed Lathes from 22" -98" swing x 78-572"bc with spindle bores from 4-25. We are located near Chicago, only 20 minutes from O'Hare airport.
 

©Toolmex Corporation, 2005 All Rights Reserved
Toolmex Machinery Headquarters
2015 S. Mitchell Blvd., Schaumburg, IL USA
Tel: (847) 301-3700 Fax: (847) 301-3703