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Trained Professionals Offering
Comprehensive Support
Toolmex engineers and technicians partner with customers, providing full lathe and machine tool support from initial engineering through installation, preventative maintenance, warranty and post-warranty service.
Whether electronic, mechanical, hydraulic, pneumatic, or electrical, our technicians are there to provide you the assistance you need, when you need it. Our main objective is to reduce your downtime and insure that your Manual or Manual Plus CNC lathe is up and running, which is why we respond quickly—often as fast as 48 hours.
In addition to our superior service staff, our computerized parts inventory has been fine tuned over the years and most spare parts are readily available.
| REQUEST TOOLMEX SERVICE | SERVICE RATES | REQUEST SPARE PARTS |
Full Support from the Get-GoDeveloped with our customers' requirements in mind, our full-service support program includes a wide range of services including: field service, technical support, engineering support, installation, runoff and operator orientation, and parts and equipment consulting. Full CNC and Manual Plus CNC Lathe Service
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Factory Direct Training and SupportToolmex Field Service Technicians and Engineers often receive their training directly from the manufacturer guaranteeing extensive knowledge and factory-training in installation, setup, repair during warranty & post-warranty period, troubleshooting, preventative maintenance, geometry verification and machine alignment, and repair / rebuild assessment. Our Technicians and Engineers come prepared with proper equipment and utilize a library of mechanical and electrical documentation to support your needs. Extended WarrantyExtended warranty programs are available to provide peace of mind after the initial 1-year warranty period. |
