Trained Professionals Offering Service and Support from Day One
Toolmex engineers / service technicians partner with our distributors and customers to provide full lathe and machine tool service and support from initial discussions through installation, preventative maintenance, warranty and post-warranty service.
Whether it's electronic, mechanical, hydraulic or electrical, our technicians are there to provide you with the assistance you require. Our main objective is to reduce downtime and ensure that your lathe is up and running.
Toolmex field service engineers have received training directly from the builder, guaranteeing you receive the full benefit of actory-direct knowledge. Our support team comes prepared to assist you with the proper equipment and a library of mechanical and electrical documentation. Furthermore, our service staff is backed by a computerized parts center that stocks thousands of parts and options to support our TUR lathes, from our current European TUR line to discontinued models installed over thirty years ago.
Extended warranty programs are also available to provide you with added peace of mind after the initial one year warranty period.
Available Services:
Field Service
Technical Support
Installation Service and Support
Runoff and Operator Orientation
Parts and Equipment Consultation
Preventative Maintenance
Geometry Verification and Machine Alignment
Repair Assessment
Parameter Settings
Ladder Applications
Servo Tuning
Systems Communications
Update Parameter Tables for Control
Axes Servos and Spindle Drives
Ball Bar Tests
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