The Start of Something Exceptional

Toolmex has served the industrial marketplace, engaging customers with a higher level of service and support using the tools of today—research, expertise and ingenuity.  We have a proven track record as a trusted partner, delivering volumes of product solutions to our customers’ doorsteps throughout the United States, Canada and Latin America.

From products engineered and manufactured for excellence such as our productivity performing TMX™ Tools, Palbit™ by Toolmex, Elektrim™ Motors and Toolmex Machinery, we are a support organization that reaches beyond the norm. Our goal is to provide each customer with a product and an experience that exceeds their best expectations.
 
At Toolmex, we nurture an invigorating, positive environment by hiring talented people who share our commitment to creating perfection and want to have a great time doing it.  Successful candidates thrive in small, focused teams in a family friendly environment. They believe in what customer service and great products mean to customers, and are as passionate about their lives as they are about their work.  At Toolmex, we focus on innovation and smart business practices and we know that every employee has something important to say, and that every employee is integral to our success.

Toolmex Industrial Solutions is committed to offering a comprehensive benefits program that helps our employees stay healthy, feel secure and maintain a work/life balance.

Benefits Include

  • Medical, Dental, and Vision Plans
  • Health Savings Account (HSA)
  • Basic Life and AD&D Insurance 
  • 401K Plan
  • Employment longevity bonuses
  • Generous company paid holidays and PTO (paid time off) 
If you are interested in becoming part of a team that has been recognized as visionary, innovative and results driven, then please view our current openings below or send your resume to careers@toolmex.com
 
Elektrim™ Motors Career Openings
No positions at this time
 
Toolmex Machinery Career Openings
No positions at this time
 
TMX™ Tools Career Openings

Customer Service Representative

We are looking for a superior Customer Service Representative who understands that customers are the reason we are in business. The successful candidate will be someone who goes the extra mile for their customers, who takes satisfaction in a job well done and suggests improvements to the customer experience. 

 This person will:


• Process orders, prepare correspondence, fulfill customer needs and address their concerns.
• Provide assistance to customers through incoming phone calls, email and faxes.
• Inform customers about TMX Tooling products and services with the goal to increase sales.
• Provide product quotations, handle complaints and returns, and refer customers to internal staff for further information or help.
• Provide feedback to management to identify trends in the marketplace.

Qualifications:


• 10+ years customer service experience preferably in a related industry.

• Mechanical aptitude with an understanding of metal working products desired.

• Possess superior communication and interpersonal skills, both verbal and written.

• Believe in timely and complete customer responses.

• Have the ability to multi-task coupled with energy and initiative.

• Microsoft Office Suite and internet researching skills.
• Strong time management skills and the ability to be flexible to meet changing business demands.

If this sounds like you - we look forward to hearing from you! 
Please apply via careers@toolmex.com

 
Toolmex adheres to Equal Employment Opportunity and Drug Free Workplace guidelines.  M/F/D/V